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eWise is a database marketing analysis tool , specifically designed for small-to-mid-size e-marketers moving into multi-channel marketing. eWise leverages the core technology of our award-winning WiseGuys database marketing software. It provides e-marketers with the advantage of a robust system for measuring multi-channel marketing campaigns, without the rigor involved in using most traditional database marketing solutions.

Why e-marketers are embracing multi-channel marketing

The online playing field has reached a plateau for e-commerce companies. What used to be a thriving niche business is now more difficult, due to two principal reasons: a significant drop in natural search rankings and a sharp increase in Pay-per-Click (PPC) competition. This level playing field has forced traditional e-commerce companies to embrace a multi-channel approach.

How eWise helps

With eWise, you can easily and more effectively monitor multi-channel marketing campaigns to:
1. See which promotion is driving Web sales - track multi-channel marketing influences (retail, direct mail, e-mail, Web).

2. Promote cross-sell products, just like Amazon - analyze product interactions and then cross-sell to targeted customers.

3. See how often Web customers have repeat sales - measure customer loyalty.

4. Target those customers most likely to respond - segment customers for specific promotions.

5. See ROI for each marketing dollar spent - calculate customer lifetime value.

6. See who is buying what - view drill-down results of your customers and orders.

7. See which e-mail lists are working - track prospect conversions from e-mail campaigns.

8. Know how often to e-mail customers - track customer response from e-mail promotions.

9. See if customers would have ordered anyway - test your promotions.

10. Cutting-edge e-mail delivery - interface with Constant Contact for easy e-mail broadcast.


eWise real-world examples

We've helped our clients face and overcome a new set of challenges over the last year, and also demonstrated that e-commerce and direct mail can work together.

Here are some examples:

 
  • Challenge: Tracking overlapping E-mail and catalog campaigns - and not know which is working.
  • Approach: Establish a 7 day window to track email campaigns, 90 days for catalogs responses.
  • eWise impact: More precise measurement: email responses no longer mask results for catalog sales.  
 
  • Challenge: Boost sales from cross selling companion products.
  • Approach: Employ eWise to identify cross sell opportunities, and then email customers after a purchase to remind them of these opportunities.
  • eWise impact: 30% response rate and significant incremental sales, without added expense.

Pricing

A desktop or server version of eWise is offered at $1,990 for 2 concurrent users; unlimited non-concurrent users. eWise seamlessly integrates with leading commercial applications, including

  • Constant Contact
  • Microsoft Navision
  • MAS90 Accounting software
  • Mail Order Manager (MOM)
  • Natural Order
  • Ecometry

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WiseGuys is a simple yet powerful tool to help you understand your customer base thoroughly, and target mailings to your very best customers. Contact us today to see how WiseGuys can help you!